Archives: Client

Sending SMS reminders to customers to pick up their prints has raised our service standards by a notch. Customers like this non-intrusive way of being reminded. Using sendQuick Entera, a fully automated system, frees up our front-line staff for other areas which translates to lower total costs

Managing patient appointments and reminders is so much easier with sendQuick Entera. The fully automated system frees up our resources for other areas which translates to lower total costs. Patient satifaction has also improved as patients like such sms-reminder service

…our 2-way SMS appointment reminder system is hassle-free…Patients are not required to call back and wait to be served, nor are they restricted by our hotline’s operating hours. Patients can reply to the SMS for confirmation or change of appointments. The fully automated system frees up our resources which translates to lower total costs for us.

sendQuick Entera has greatly boost our response time to IT events. Before using sendQuick Entera, we only relied on the email alerts from our network monitoring system which we realised is not fast enough for us. We want to stay highly responsive in keeping with our image and service standards of a 5-star resort hotel

Before sendQuick Entera, we relied on manual monitoring or email alerts instead of SMS alerts. As a result, response time to IT issues can be delayed significantly. As a customer centric organization, we aim to provide the best user experience for our clients. sendQuick Entera was an immediate success as we are better able to respond to alerts and reduce downtime thus improving customer service.

As our emergency program strives at protecting life and property over swift responses during critical situations, the sendQuick® server has proven to be a reliable messaging system by delivering the SMS (text) messages fast and accurate.

It comes as no surprise that the sendQuick® Alert Plus server has indeed been a boon to the overall operational functions of the Fire Department and we are looking forward to integrating it with other City Systems.

The Talariax sendQuick Enterprise SMS system has been well received by our managers and users who view the system as a great tool that enables them to perform their duties and tasks efficiently. It streamlines our business processes and helps administrators to control and monitor the vital flow of information

sendQuick ConeXa allows our agents to securely access our B2B portal while our employees can securely connect to our web servers with peace of mind. Tokenless and not needing installed client-wares has helped increased our ease of management and lowering of our Total Cost of Ownership ( TCO)

The sendQuick® Avera system is indeed indispensable to organisations with the requirement of monitoring a multitude of systems and equipment in their operational ecosystem.

While keeping an earnest eye out for the possibility of failure and downtime, communication and response time are hastened with the deployment of 2-way SMS. This enables us to respond swiftly hence increasing productivity and better management of client expectations.

We are highly satisfied with the successful introduction of various sendQuick® servers in meeting all our operational needs.