Selected sendQuick appliances can operate in a Active-Active Clustering mode to ensure zero-downtime implementation.
How can sendQuick appliances handle high volume of message transactions?
sendQuick appliances can be scaled up to the use of 32 modems and it can perform auto load-balancing.
How does the sendQuick appliances integrate with our in-house systems?
sendQuick appliances can help your business become agile since …
a) we support SMTP (Email), HTTP Post, FTP, ODBC access for integration with applications
b) we support SNMP Trap, Syslog and Email for IT and Network Monitoring and Alerts
c) we support RADIUS-compliant SSL VPN for 2 Factor Authentication
How quickly does sendQuick appliances send out messages?
sendQuick appliances can average 6 to 8 messages per modem per minute. You can increase the number of modems to better load balance the message delivery capability between them to improve the message throughput
How can I can use sendQuick appliances to allow me to send to my entire customer base?
If you have a pre-existing customer contact list and it is saved in CSV (comma separated values) format, you can simply upload it and have sendQuick appliance use it to send out. However if you are intending to reuse that same list over a few times, you can upload it to the sendQuick appliances address book for repeated use.
How can I expect sendQuick appliances to benefit me?
According to The Economist, while an email maybe read within 48 hours upon its delivery, SMSes are read within 20 minutes on average. SMSes also has a higher open-read rate than emails. From a business and technical perspective, this could mean time-critical advantage gained if using SMSes to enable remedial actions. sendQuick appliances can integrate with existing enterprise applications to extend messaging capability, or serve as a standalone system by itself. Therefore you benefit by having higher ROI, and lower TCO, increased agility and better workflow management.
When to use USB hub?
Each modem uses 2 ports in sendQuick box. Modem is connected to sendQuick via a Y cable as shown below. Bottom of Y cable goes to the modem, and the top 2 goes to 2 ports in sendQuick server. Each sendQuick box has 4 ports. This means that each sendQuick can support up to 2 modems. USB hub is needed when there are 2 or more modems being used. Our current USB hub has 7 ports. It is recommended to use an external power source for the USB hub. Drawing power from sendQuick may affect the life of the sendQuick box.
What 3G modems do we support now?
We are current use Maestro (Rs232 and USB) and Robustel (RS232 & USB) for sendQuick. Robustel updated that future models will combine RS232 and USB into one (maestro already combine).
Is SMS Technology safe or prone to cyber threats and attacks?
SMS Technology generally is safer than internet dependent communication platforms (eg. e-mails). sendQuick operates independently from the internet and can integrated with your preferred enterprise application, or as a standalone solution, to enable 2-way messaging more effectively and more securely.
Why use SMS Technology when I can use Apps?
Although many of us have smartphones, not everybody does. Also some people don’t want to use apps because they may have to pay for it and some free apps are of varying quality. Finally, not all apps are available for every type of mobile phone or their operating system.