SendQuickASP: Enhancing Messaging Security and Privacy
Yes, this is a system wide implementation and will impact all customers. If you have any concerns, especially about your reporting needs, please contact us (firstname.lastname@example.org) for us to understand your concerns.
The credit deduction and messages count computation is done at the point of sending the message. Since we send messages in real-time, the message count is computed once message is ready to send. The hashing process only takes place 24 hours after sending the messages. Hence, there is no impact on the message count and no impact on billing.
We do not encourage due to an increase in security threatening activities worldwide. Furthermore, it is a good practise so that any sensitive data is protected. If you have any concerns, please contact us (email@example.com) for a discussion.
The character replacement on the phone number is not full, so we will make reference with the message date/time and the phone number to identify the right message. As we still have at least 6-digits of the phone number remaining, we still have sufficient information to retrieve the correct record. The messages are hashed in a SHA 256 1-way hashing algorithm. This means that if there are two identical messages, the signatures of the messages are the same. These allow us to identify the right messages for checking if required. Lastly, our customer applications have the original message for reference.
The log will show messages hashed as the example below. You can compare the date/time and phone number to your own logs if you wish to trace the actual phone number and content. The number of messages sent, and count is not affected.
Yes, definitely. If you wish to check why some messages are not received, you just need to provide: Date, time and phone number that you wish to check. If the SMS is received but has some issues, you need to report within 24 hours and provide the Date, Time, Phone and Content from your system and the screenshot of the SMS message for us to investigate.