Your Essential IT Checklist 1. Do you need to ensure uptime for all your IT systems and applications?YesNo2. Do you need to be notified immediately if your IT systems, applications and network experience downtime?YesNo3. Do you need to be able to receive IT alerts immediately?YesNo4. When the ticketing system logs an event, is it important for the technical support team to be informed immediately?YesNo5. When a security incident happens (eg cyber attack), do you need to respond immediately?YesNo6. Do you need to avoid network bottlenecks?YesNo7. Are your IT support personnel away from their desk sometimes?YesNo8. Do you need to reach your IT support personnel in case an IT-related system incident occurs?YesNo9. Do you need to send alerts to your IT and support team?YesNo10. Do you need to reach your IT support personnel in more ways than email?YesNo11. Does the IT support team need to be automatically informed by the system when an IT-related incident occurs?YesNo12. Do you need to centralise all your IT notifications?YesNo Name Email Company Time is Up!