Real Business Messaging Applications |
| |
|
| Pharmaceutical |
| • |
SMS to sales team when order comes in from clinics or hospitals |
| • |
Check information real-time via SMS for field staff |
| Healthcare (Hospitals & Clinics) |
| • |
SMS to patients on appointment reminders |
| • |
SMS to doctors and nurses on important messages |
| Building Maintenance |
| • |
2-way SMS to technicians for job dispatch and tracking & Technical Support · SMS reminder to clients in servicing dates and data capturing (eg. meter reading) |
| Education |
| • |
SMS to students on class schedules, exam dates, results and reminders to pay fees etc. |
| • |
SMS to parents if students fail to attend classes |
| Data Centers & IT Support Services |
| • |
Use SMS for system alerts to IT support staff |
| • |
SMS can provide data tracking (incidence reporting) for each support call/work done |
| Retail, Hotel, Travel & Consumer Services |
| • |
Use SMS for reservations of restaurants, services, facilities and others |
| • |
Use SMS for marketing & promotions such as discounts, contests, games, etc. |
| Manufacturing |
| • |
Information updates (2-way) for factory, sales and other relevant information |
| • |
Systems and manufacturing machines alert for problems and events |
| • |
Alert messages for clean room production & monitoring systems |
| Emergency Messaging |
| • |
SMS messages for emergency message deployment |
| • |
SMS messages for business continuity requirements |
| Call/Contact Centres |
| • |
Outbound SMS for message confirmation for call centre enquiries |
| • |
Inbound SMS as an additional communication for call centres |
| • |
SMS alerts when problems with IP PBX systems |
